From estimate to handover

How selling your phone works

Know what happens at each step, and stay in control of the final offer.

STEP 1

Find your phone and check an estimate

Choose your exact model and answer the condition questions. Your estimate depends on the device and the answers you provide. The final offer is confirmed after inspection.

How phone valuation works

STEP 2

Arrange pickup with the team

Provide your contact and pickup details in the selling flow. Available coverage and arrangements depend on your location. Back up your phone and remove your personal accounts before handover.

Ask about pickup coverage

STEP 3

Confirm the offer and keep your receipt

Check the inspected offer before agreeing to the sale. Keep your pickup confirmation code for handover and provide a valid email for the transaction receipt. Confirm payment arrangements with the team.

Read selling and receipt FAQs