Last updated: October 2026
We collect information you provide directly to us, such as when you create an account, submit a phone for evaluation, or contact us for support:
We use the information we collect to:
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, records of completed sales (invoices and payments) are kept for 8 years for tax and legal reasons; everything else is removed as described in section 13.
You have the right to:
We use cookies and similar tracking technologies to:
Our platform may integrate with third-party services for payment processing, analytics, and customer support. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
The SellEazy app can check the phone it is running on before you sell it. If you choose to run the check, we receive only:
We do not collect your phone's IMEI, serial number, advertising ID or any other device identifier. The microphone and camera tests run on your phone only: no audio recording or camera image leaves the device, and nothing from them is saved. The app asks for camera or microphone permission only when you start that test, and you can skip any test. We use the results only to fill in your quote answers and to help our team check your phone at pickup.
Adding photos of your phone is optional. Photos are uploaded only after you add them, are stored privately and can be seen only by SellEazy staff handling your request. Location and other hidden photo data (EXIF) are removed before a photo is stored. You can delete a photo while your request is still open, and all your photos are deleted when you delete your account.
You can delete your SellEazy account and its data at any time:
Deleting your account cancels any open requests, removes your name, email, phone number and address from requests that were not completed, and deletes your condition photos. Records of completed sales (invoices and payments) are kept for 8 years because tax and legal rules require it. If you cannot use the page, email support@selleazy.in from the address on your account.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@selleazy.in
Phone: +1 (555) 123-4567
Address: 123 Trading Street, Tech City, TC 12345
Data Protection Officer: dpo@selleazy.in